Refund policy

Please Read Our Returns & Refunds Policy Carefully

RETURNS

We have a 60 Day Return Policy, which means that you can return your item up to 60 days after receiving your order. 

Due to hygienic reasons, all opened and/or worn underwear, lingerie  will not be accepted for return or refund.

To be eligible for return, your item(s) must be in the same condition that you received it, unworn or unused, with all tags attached in original packaging.

Please send your return to:

EssentialApparel.com
25 Edison Drive
Wayne, NJ 07470
USA

REFUNDS

Refunds are processed within 2 days, and and your original form of payment will be refunded.  We will notify you when the refund is sent.  Remember, some banks take a few days to post refunds

Initial shipping fees as well as return and exchange shipping costs are not refundable.

REASONS TO CONTACT US

Incorrect Product
You receive an incorrect product, please contact us at cs@essentialapparel.com so that we can help you.

Damages or Defects
If you believe your order is damaged or defective, please contact us at cs@essentialapparel.com so that we can help you.

If you have any questions about this policy, you can always contact us at cs@essentialapparel.com